Terms and conditions

Last updated: [30 Sep. 2025]

Welcome to Enamour. By accessing our website or purchasing from our shop, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Products

  • We strive to provide accurate descriptions and images of our perfumes. However, due to the personal nature of fragrance, individual scent perception may vary.
  • Packaging designs may change without notice, but product quality remains consistent.

2. Orders & Payments

  • Orders are processed only after full payment is received.
  • We accept the following payment methods: Apple Pay, major credit cards, Venmo, and Zelle.
  • By placing an order, you confirm that you are authorized to use the chosen payment method.

3. Shipping & Delivery

  • Orders are typically processed within 2-3 business days.
  • Delivery times depend on the shipping carrier and destination; delays outside our control (holidays, weather, carrier issues) may occur.
  • Customers are responsible for providing accurate shipping information. Enamour is not liable for orders lost due to incorrect addresses.

4. Returns & Refunds (Final Sale)

  • Due to health and safety regulations for cosmetics, ALL SALES ARE FINAL.
  • We do not accept returns, exchanges, or refunds once a product has been shipped.
  • This policy ensures that every perfume you receive is brand new, unused, and uncompromised in quality.

5. Intellectual Property

  • All content on this website — including text, product descriptions, images, logos, and designs — is the exclusive property of Enamour.
  • Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

6. Privacy & Data Protection

  • Your privacy matters to us. We only collect personal information necessary to process your order (e.g., name, shipping address, and payment details).
  • We do not sell or share your personal information with third parties, except as required to complete your order (e.g., shipping carriers, payment processors).
  • Please see our full Privacy Policy for more details.

7. Limitation of Liability

  • Enamour is not responsible for:
    • Allergic reactions or skin sensitivities caused by use of our perfumes.
    • Damages, losses, or delays beyond our control (shipping carriers, natural events, etc.).
  • Customers are encouraged to test fragrances responsibly and review ingredient lists before use.

8. Governing Law

  • These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles.
  • Any disputes arising under these terms will be resolved in the courts of Texas.

9. Changes to Terms

  • Enamour reserves the right to update or modify these Terms & Conditions at any time.
  • Changes will take effect immediately upon posting. By continuing to use our website or purchasing our products, you accept the updated terms.